Quality management techniques can be used to lead project teams to success. An invaluable resource, as well as an entertaining read, The World’s Greatest Project!, an updated and expanded version of Darnall’s best-selling Achieving TQM on Projects, tells the fictional story of the successful application of quality techniques in three major projects.
Darnall’s easygoing style allows him to present various points of view, to examine resistance and barriers to change, and also to remind you that fun is a viable project management tool.