The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face
conversations we all encounter in our office. Whether it.s firing an employee, asking for a raise or delivering
bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these
uncomfortable conversations and start successfully facing them head-on.

Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded
Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

Download File Size:1.75 MB

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