When it comes to getting information on new technologies, managers often find themselves disadvantaged. Technical information flows to developers first, and executives have access to high-level analysis. While managers need to assess the benefits of a technology, they often have nowhere to turn. Developers are pushing technology from below them, and executives are pushing technology from above. In this thoroughly updated second edition, Kevin Dick expands upon his successful treatment of the Extensible Markup Language (XML), and helps the manager in a technology organization understand why XML is such a vital technology for exchanging structured information over intranets, extranets, and the Internet.

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