This book covers every skill measured by the latest A+ Exams including:
Understanding all essential PC terminology, concepts, internal components, and peripherals
Installing, upgrading, configuring, and optimizing PC components
Troubleshooting hardware and performing essential preventive maintenance
Mastering today’s best practices for professionalism and client communications
Managing storage, printers, and scanners
Maintaining laptops and other portable devices
Performing advanced component installation, upgrade, and troubleshooting
Installing, upgrading, repairing, and optimizing all Windows operating systems covered on the A+ exams
Securing PCs and safeguarding their contents against data loss
Setting up networks and troubleshooting network connectivity issues
Understanding and managing computer-related safety and environmental issues

WRITTEN BY A LEADING A+ EXPERT
Charles J. Brooks is currently co-owner and vice president of Educational Technologies Group Inc., as well as co-owner of eITPrep LLP, an online training company. He is in charge of research and product development at both organizations. A former electronics instructor and technical writer with the National Education Corporation, Charles taught and wrote on post-secondary EET curriculum, including introductory electronics, transistor theory, linear integrated circuits, basic digital theory, industrial electronics, microprocessors, and computer peripherals. Charles has authored several books, including the first five editions of A+ Certification Training Guide, The Complete Introductory Computer Course, and IBM PC Peripheral Troubleshooting and Repair. He also writes about networking, residential technology integration, and convergence.

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