While the needs of every enterprise are different, some things are universal. Planning, communication, teamwork, and understanding your requirements are as important as technical expertise. The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony provides best practices for a phased migration to a converged voice and data network. Sharing these lessons and experiences offers the reader a blueprint of a real-world deployment, reducing anxiety and building confidence in the decision to migrate to IP Telephony.

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