Judith Hale, "Performance-Based Management: What Every Manager Should Do to Get Results"
2003 | pages: 235 | ISBN: 0787960365 | PDF | 2,2 mb
Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Performance-Based Management recognizes that deficiencies exist and focuses on those things that first-line managers and supervisors can do to be more effective. It helps managers not only understand what people require to be effective in the workplace, it provides them with tools to assess organizational factors, identify barriers to performance, and convene and direct the appropriate resources to improve workplace performance.
Written by Judith Hale—author of the best-selling Performance Consultant's Fieldbook—Performance-Based Management comprehensively addresses the role of
Performance and Management
Information, Communication, and Performance Support Systems
Measures and Feedback
Rewards and Consequences
Performance Support Tools and Resources
Internal and External Consultants
Power and Politics
Message and Image Management
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