Web services are increasingly important in information technology¦
with the expansive growth of the Internet. As services proliferate
in domains ranging from e-commerce to digital government, the need
for tools and methods to measure and guide the achievement of
quality outcomes is critical for organizations.¦
Managing Web Service Quality: Measuring Outcomes and¦
Effectiveness focuses on the advances in Web service quality,
covering topics such as quality requirements, security issues, and
development and integration methods of providing quality services.
Covering both technical and managerial issues related to Web
service quality, this authoritative collection provides¦
academicians, researchers, and practitioners with the most advanced
research in the field.

http://www.amazon.com/exec/obidos/tg/detail/-/1605660426/

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