ServiceDesk Plus is a web-based helpdesk software that helps you
manage all your communications from a single point. It offers an
integrated Request management (Trouble Ticketing), Asset management,
Purchase order management, Contract Management, Self-Service Portal,
and Knowledge Base.

The Enterprise edition is a completely ITIL ready Helpdesk and it
also includes both the Professional Edition and the Standard Edition
features. This includes Incident management, Problem management,
Change management & Configuration management database(CMDB).

Download File Size:43.53 MB

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