2015
Infinite Skills
Greg Dickinson
8:37
English
In this Cisco 640-461 (ICOMM) Exam training course, expert author Greg Dickinson will teach you about Cisco voice technologies, as well as prepare you for the exam. This course is designed for users that already have experience in Cisco data technologies.
You will start by learning about voice communications, codecs, and voice technology. From there, Greg will teach you about Cisco Unified Communications Manager (CUCM) Express, as well as external communication with Communications Manager Express (CME). This video tutorial also covers class of restriction in CME, call handling features, and quality of service. Other topics that are covered include CUCM, phone restriction in CUCM, device configuration, and user access to CUCM. You will also learn about Cisco unity connection, Cisco Unified Presence, and troubleshooting.
Once you have completed this computer based training course, you will have covered all of the exam objectives for the Cisco 640-461 (ICOMM) exam.
01. Course Overview
Course Prerequisites
About The Author
Overview Of Cisco Certifications
Topics Covered In This Course
02. What Is VOIP
Overview Of Voice Communications - Part 1
Overview Of Voice Communications - Part 2
VOIP Terms And Technologies - Part 1
VOIP Terms And Technologies - Part 2
VOIP Communications Overview
Voice Codecs - Part 1
Voice Codecs - Part 2
Voice Codecs - Part 3
Voice Codecs - Part 4
03. Overview Of Voice Technology
CUCM Express Overview
Cisco Unified Communications Manager Overview
VOIP Phone Registration Process
04. CUCM Express Basic Configuration
0401 Overview Of CUCM Express
0402 Configuring CUCM Express For CCP
0403 Overview Of The CCP GUI
0404 Basic CME Configuration
0405 Installing The Web GUI - Part 1
0406 Installing The Web GUI - Part 2
0407 Installing The Web GUI - Part 3
0408 Configuring Phones - Part 1
0409 Configuring Phones - Part 2
0410 Configuring Directory Numbers
0411 Directory Number Configuration In CCP
0412 Phone Configuration In CCP
05. External Communication With CME
0501 Voice Port Types
0502 Overview Of Dial-Peers
0503 The Basics Of Voice Ports - Part 1
0504 The Basics Of Voice Ports - Part 2
0505 Dial-Peer Configuration - Part 1
0506 Dial-Peer Configuration - Part 2
0507 Dial-Peer Configuration - Part 3
0508 Dial-Peer Lab - Part 1
0509 Dial-Peer Lab - Part 2
0510 Using CCP To Configure POTS Dial-Peers
0511 Using CCP To Configure VOIP Dial-Peers
0512 Final Notes On Dial-Peers
0513 Digit Manipulation
06. Class Of Restriction In CME
0601 Overview Of Class Of Restriction Settings
0602 COR Configuration - Part 1
0603 COR Configuration - Part 2
0604 COR Analysis
07. Call Handling Features In CME
0701 Overview Of Call Handling Features
0702 Creating A Phone Directory
0703 Implementing Call Park - Part 1
0704 Implementing Call Park - Part 2
0705 Implementing Call Pickup
0706 Configuring Intercom
0707 Configuring Paging
0708 Call Forwarding And Transfer
0709 Blocking Calls After-Hours
0710 Call Accounting
0711 Single-Number Reach
08. Quality Of Service
0801 Overview Of QoS
0802 Network Requirements For VOIP - Part 1
0803 Network Requirements For VOIP - Part 2
0804 QoS Models And Mechanisms - Part 1
0805 QoS Models And Mechanisms - Part 2
0806 Using AutoQoS To Simplify Configuration
09. Cisco Unified Communications Manager Overview
0901 Overview Of CUCM
0902 The CUCM Admin Web Interface - Part 1
0903 The CUCM Admin Web Interface - Part 2
0904 OS Administration From The Web - Part 1
0905 OS Administration From The Web - Part 2
0906 The CUCM Command Line Interface
10. Phone Registration In CUCM
1001 Phone Registration In-Depth
1002 Power Over Ethernet
1003 The Voice VLAN
1004 Configuring DHCP For Device Registration
1005 Adding A Phone To The CUCM Database
1006 Bulk Administration With Phones - Part 1
1007 Bulk Administration With Phones - Part 2
1008 Bulk Administration With Phones - Part 3
11. Device Configuration
1101 Overview Of Device Registration In CUCM
1102 CUCM Services For Device Registration
1103 Device Pool Overview
1104 Configuring A Device Pool - Part 1
1105 Configuring A Device Pool - Part 2
1106 Softkey Template Configuration
1107 Phone Button Configuration
12. User Access To CUCM
1201 Types Of User Access
1202 Configuring Local Users
1203 Bulk Administration Of Users
1204 Using LDAP With CUCM
1205 Configuring LDAP Synchronization - Part 1
1206 Configuring LDAP Synchronization - Part 2
1207 Configuring LDAP Authentication And Filters
1208 The End User Experience
13. CUCM Dial Plan Administration
1301 CUCM Dial Plan Overview
1302 Call Routing In-Depth - Part 1
1303 Call Routing In-Depth - Part 2
1304 Call Routing In-Depth - Part 3
1305 Configuring Route Patterns - Part 1
1306 Configuring Route Patterns - Part 2
1307 Partitions And Calling Search Spaces - Part 1
1308 Partitions And Calling Search Spaces - Part 2
1309 Partitions And Calling Search Spaces - Part 3
1310 Configuring Partitions
1311 Configuring Calling Search Spaces
1312 Troubleshooting Dialing Issues With DNA
14. Telephony Features In CUCM
1401 Overview Of Telephony Features
1402 Configuring Shared Lines
1403 Configuring Call Park
1404 Configuring Call Pickup
1405 Configuring Callback
1406 Configuring Do Not Disturb
1407 Configuring Call Barge And Privacy
1408 Configuring XML Services
15. Cisco Unity Connection
1501 Overview Of Cisco Unity Connection
1502 Configuring CUCM Connection To CUC
1503 Basic User Administration In CUC
1504 User Templates And Class Of Service
1505 LDAP And CUCM User Sync
16. Cisco Unified Presence
1601 Overview Of Unified Presence
1602 Configuring CUCM For Unified Presence - Part 1
1603 Configuring CUCM For Unified Presence - Part 2
1604 Configuring CUPs For Unified Presence
17. Troubleshooting
1701 Troubleshooting Phone Registration Issues
1702 Troubleshooting Call Routing Issues
1703 Reporting In CUCM
1704 The Cisco RTMT
18. Conclusion
1801 Review Of Topics Covered
1802 Where To Go From Here
Download File Size:847.87 MB
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