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Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce, Second Edition
Wiley | English | 2016 | ISBN-10: 1119261686 | 240 pages | PDF | 1.85 mb
by Chip Espinoza (Author), Mick Ukleja (Author)
The Builders, Baby Boomers, Generation X, and Millennials—all make up workforces in every type of industry all over the world. The generational gaps are numerous and distinctly different between each age group, and Millennials have gotten a reputation for being particularly unique and often challenging. In this updated and expanded Second Edition of the popular guidebook Managing the Millennials, you'll see how Millennial traits are the same around the globe.
In fact, Millennials are more alike than any other generation before them due in large part to rapid advances in technology that let us share more experiences together. These same rapid advances are also redefining the fundamental ways businesses operate, and this revised edition includes the international perspective today's valuable leadership needs to attract and retain these high-performing workers with very different values and expectations. With fresh research and new real-world examples, the powerhouse authorial team reexamines the differences between how different generations work today in businesses around the world, with insightful exploration into what makes the Millennial generation so different from the ones that came before. The authors reveal nine specific points of tension commonly arising from clashing value systems among generations and prescribe nine proven solutions to resolve conflict and build communication, nurture collaborative teams, and create long-lasting relationships among colleagues of every age. A wealth of informative tables and convenient end-of-chapter summaries make this an invaluable everyday reference to support you:
Making the most informed decisions with up-to-date, research-based guidance on getting the most from twenty-something employees
Executing solutions to the most common obstacles to younger workers engaging and learning from the people who manage them
Enhancing your skills as a job coach with practical tips and hands-on tools for coaching Millennials, including concrete action steps for overcoming roadblocks
Complete with case studies of real managers and employees interacting in every area of business, enlightening analysis of performance and behavioral patterns across generations, and easy-to-use techniques you can use right away to improve your organization, Managing the Millennials, Second Edition gives you everything you need to inspire your entire workforce to new levels of productivity.
Praise for Managing the Millennials
"If you're going to run a successful organization in the future, you'll have to learn how to manage the Millennial generation—that thundering herd of young people whose numbers exceed the Baby Boomers. They will push you and frustrate you, but they will help you win going forward. Managing the Millennials is a must-read for every leader who wants his or her organization to have a great future."
—Ken Blanchard, coauthor of The One Minute Manager® and Leading at a Higher Level
"Our company has had the good fortune of becoming a trusted brand with the new generation. Without them, we would not exist. It would be easy for us to think that we 'know enough' because of our business. The truth is that we cannot afford to not build the same trust within our organization between the generations that make up the Quiksilver family. Managing the Millennials is a practical hands-on approach to understanding how generational tension gets created and what to do about it. I was fascinated by what I learned and excited about sharing it within our company."
—Robert McKnight, chairman, Quiksilver, Inc.
"Managing the Millennials has taught us how to harvest the creativity and energy of a new generation and inspire those of us who lead them."
—Bruce Ratner, chairman, Forest City Ratner Companies, New York
"With more than 32 million twenty-somethings in today's workforce, managers more than ever before need a clear road map for building bridges of communication and engagement between generations. Based on years of research and real-world business experience, Managing the Millennials is the first book to fuse the authors' cutting-edge concepts with a powerful and easy-to-use framework for putting their ideas into action. This is one book that I will wholeheartedly recommend to every business leader whose job includes managing people."
—Peter Economy, best-selling author of Managing For Dummies, and associate editor, Leader to Leader magazine
"This book is timely and practical for those facing the challenge of managing across generations. It takes a certain degree of maturity and perspective to be able to suspend one's own bias and engage others. Managers who practice the core competencies in this book will be better equipped to develop the people they lead."
—Laura Curnutt Santana, PhD, Lead Faculty Financial Services Sector/Senior Faculty Global Markets Americas, Center for Creative Leadership
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