Exploring Service Productivity: Studies in the German Airport Industry by Claudia Lehmann
English | PDF | 2018 (2019 Edition) | 344 Pages | ISBN : 3658230355 | 5.25 MB
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.My Friends beleive Me Without You And Your Support We Can’t Continue
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