Author(s): Carol Kinsey Goman, Ph.D.
The workplace is a "blink" world. Studies show we form opinions of one another within 7 seconds of
meeting, and that 93% of the message people receive from us has nothing to do with what we actually
say. Good nonverbal communication skills are therefore a huge professional advantage. Author Carol
Kinsey Goman combines the latest research and her 25 years of practical experience as a consultant,
coach and therapist to offer a fun and practical guide to understanding what we and the people we
work with are saying without speaking. Goman writes in an informal, conversational tone, illustrating
her points with cartoons, photos and anecdotes, and she includes dozens of simple and enlightening
exercises readers can practice to gain control over the message their body is sending. The Nonverbal
Advantage will help readers communicate far more effectively, understand those around them more
completely, and project a more accurate picture of who they really are to their colleagues, clients
and partners.
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