Developing professional habits and manners is more important now than ever.
Professional Ethics and Etiquette, Second Edition (the previous edition was
titled Self-Development) helps students see how a professional is characterized
not only by his or her technical skills, but also by the way in which he or she
interacts with others. This book shows students how to determine different
personality types (including their own) and how cultivating qualities such as
fairness, attentiveness, modesty, and mutual respect in communication leads to
productive and professional relationships
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