Every organisation, whether large or small, depends
in part on their IT infrastructure to remain
competitive & efficient and to ensure static workers
and mobile users maximise their productivity for the
business.

It therefore follows that the IT Department is one
of the most essential resources within a business
entity and so supporting this function is critical
to any success, whilst ensuring capital expenditure
and associated costs are kept to a minimum.

Historically Remote Control software has been
presented as the most efficient solution in
improving the responsiveness of the helpdesk and
support departments. Its largest single contribution
being the tool that removes the need for support
staff to physically visit a users PC to resolve
technical issues.

The dual benefits of this are that users are
presented with speedier response times and so the
down-time of critical applications is reduced
together with support staff being able to operate
more efficiently as their resources are 'on hand'
and not 'on the road' visiting users.

For the latest of the NetSupport Products. Follow
this link. As with other areas of Information
Technology, remote control has evolved, with users
looking for multi-tasking solutions and the
associated economies of scale, where they can rely
on a single box product to perform a whole range of
functions, where traditionally this was handled by
multiple software packages and vendors.

NetSupport Manager (NSM) is no exception to this
evolution. Combining unrivalled remote control with
innovative desktop management functionality, NSM
offers one of the fastest Return On Investment's
(ROI) on the market.

Download File Size:15.71 MB

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