Emotional intelligence is a hot topic. Proven as a leading driver of
success, it's also a hot commodity. The EQ Difference offers practical tips
and suggestions for developing emotional intelligence and reaping its benefits
in any work environment. The book helps professionals at all levels understand
how emotions can have a profound effect on performance, values, and
relationships in the workplace.

The EQ Difference features:
* A step-by-step process for improving emotional intelligence
* Very practical workplace examples
* Creative language and presentation of concepts including Letters to Leaders,
excepts from performance reviews, questions to ask your "self-coach"
* Methods, exercises tips, and suggestions for improving and building self-
awareness about emotional intelligenceTechniques such as scanning, recognizing
triggers, identifying emotional m.o.'s (modus operandi,) distinguishing
emotional workviews, shifting, and a formula for redirecting emotional reactions
gives the reader a completely new look at self-management.

Download File Size:9.67 MB

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