In today's fast-paced world of competitive workplaces and turbulent economic
conditions, each of us is searching for effective tools that can help us to
manage, adapt, and strike out ahead of the pack. By now, emotional
intelligence (EQ) needs little introduction-it-s no secret that EQ is critical
to your success. But knowing what EQ is and knowing how to use it to improve
your life are two very different things. Emotional Intelligence 2.0 delivers
a step-by-step program for increasing your EQ via four, core EQ skills that
enable you to achieve your fullest potential: 1) Self-Awareness, 2) Self-
Management, 3) Social Awareness, 4) Relationship Management
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