TrackStudio is different. TrackStudio is better.

TrackStudio is an ultra-configurable workflow
engine that can be used to track the progress of
any kind of task such as issue resolution,
requirements gathering, desktop support handling,
project monitoring, hardware deployment, staff
hiring and document management.

Fully configurable workflows - any number of
states and transitions means that you can create
any number of workflows that mirror your business
practices and that the application's use is only
constrained by your imagination.

Hierarchical task tree - many tasks naturally
comprise subtasks. TrackStudio allows any
unlimited depth in the work breakdown structure
(WBS) and can be configured to allow users to add
and progress their own to-do items.

Multi-role support - in many companies different
individuals have different roles depending on the
project with which they are involved. TrackStudio
supports working in a matrix managed environment.

Sophisticated permissions model - highly granular
control over who can see and do what means that
tasks can be shared with customers, contractors
and third parties without compromising commercial
or personal data.

High usability - the use of the same application
for many different purposes within your
organisation means that administrative and
training costs are reduced as well as allowing
users a consolidated view of the tasks assigned
to them irrespective of the work area to which
they relate.

Fast and scaleable design - tested and responsive
with in-excess of 1 million tasks and 10,000
users the application is a genuine
enterprise-wide solution.

Database and O/S independence - deploy on your
platform of choice rather than be constrained by
the requirements of the software.

Infinite number of up to 10 types of custom
fields - meaning that you can associate with any
task whatever types of data you want to have in a
structured and queryable form.

Integration and extension capabilities - inbound
and outgoing e-mail together with SOAP make the
application one that can easily be linked to
other systems.

http://www.trackstudio.com/

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