This book is a step-by-step tutorial with practical examples, introduced
by a planning framework and illustrations of good relationship management
techniques for a variety of situations. We begin with basics such as
installation, low-level implementation, and CiviCRM's core modules before
covering CiviCRM's advanced features and issues such as customization of
CiviCRM and integrating it with Joomla! and Drupal. You should be able to
quickly grasp and implement the basic elements of CiviCRM before moving on
to the more advanced features and tools. This book is for project
implementers, organization leaders, staff, and volunteers in advocacy, non-
profit, and non-governmental organizations, elected officials, professional/
trade associations, political campaigns and parties, government agencies,
and other similar organizations who want to implement CiviCRM in a manner
tailored to their organization's size, culture, and needs. It addresses
CRM strategists, implementers, administrators, and end users looking to
become power users in communicating, fundraising, managing events,
memberships, grants, cases, and people-resource management.
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