2013
Lynda
Chris Nodder
1:29
English

Run your own basic usability study to find out just what your users need from your website, application, or device—and learn where to focus design improvements to have the biggest impact. Author Chris Nodder shows how to design a study so that it answers your questions, recruit the right participants, and set up the test environment. The course also teaches you how to moderate and observe a usability session, interact with participants and ask the right kind of questions, and then analyze the results and share them with your team in a meaningful way.

Introduction
Welcome
Using the exercise files
1. What Is Usability Testing?
What is usability testing?
What you can usability test
Planning your first test
2. Recruiting Participants
How many people should you study?
Finding the right participants
Creating a list of participant attributes
Making a screener
Qualifying questions
Convincing participants to show up
Planning your study schedule
Calling and calling again
3. Working Out What Questions to Ask
Asking the right questions
Collecting valuable metrics
Sometimes the best question is no question
Exploring some example questions
Writing post-session questions
Avoiding bias
4. Making a Task List
Turning questions into tasks
Task list logistics
5. Room and Equipment Preparation
Creating the test environment
Making do with what you've got
Running studies in real locations
6. Ready to Test!
Creating a test plan
Usability test formalities
Run a pilot study
7. Moderating a Session
The moderator's role
Think-aloud protocol and minimal questions
Session wrap-up: Participant questions, thanks, and gratuity
8. Observing a Session
The observer's role: Active observation
Capturing real-time observations
Video: Record or not record?
9. Analyzing and Reporting Your Results
Analyzing with your team
Creating a minimal report
Remember to retest!
Capturing metrics on the impact of usability testing
Conclusion
Usability testing: Any team can do it
Next steps

Download File Size:974.51 MB

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