Do you have the interpersonal helpdesk skills employers want?
Desktop Support Technician (DST) certification from the Helpdesk
Institute (HDI) says you do. Desktop support is a fascinating
technical challenge, but you'll need to go beyond the techy
details if you want to be a successful support technician.
Employers expect you to have plenty of customer-relation soft
skills as well.

Whether you're new to desktop support or building on other
certifications you've earned -- like Microsoft's MCDST or MCITP:
Desktop Support Technician -- DST certification sets you apart
as a well-rounded technician with the soft skills employers covet.

http://cbtnuggets.com/webapp/product?id=587

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