2014
Lynda.com
Bob McGannon
2h 5m
English
Do you have a remote team and need to engage them more effectively? Or perhaps you are stepping into a management role for the first time, or with a team that's scattered across office branches? In this course, author and PMP Bob McGannon shares the secrets he's used for managing remote teams across continents and time zones for over 20 years.
Discover how to build rapport, set mutual expectations, communicate, connect, overcome conflict, get work done, and grow the team. Also included is a look at the top five challenges managers face in leading remote teams and helpful solutions that will get your team on track.
Introduction 1m 40s
Welcome 1m 10s
Using course files 30s
1. Understanding Remote Team Management 20m 33s
Managing remote employees 3m 58s
Inheriting a remote team 4m 13s
Making decisions about remote work 3m 58s
Working successfully as a remote manager 4m 27s
Communicating across devices, continents, and cultures 3m 57s
2. Building Team Relationships 30m 2s
Getting to know your team 3m 50s
Learning how to communicate 4m 16s
Deciding what success looks like 3m 56s
Identifying expectations 3m 48s
Establishing team norms 3m 49s
Discovering remote employees' needs 3m 29s
Using skill and personality assessments 3m 39s
Understanding habits 3m 15s
3. Developing an Effective Management Style 36m 20s
Understanding your tendencies 4m 9s
Using your intuition 3m 49s
Identifying your team's potential 4m 2s
Managing some people in person and others remotely 4m 22s
Dealing with team conflict 4m 13s
Increasing team engagement 4m 10s
Special considerations for new managers 3m 30s
Special considerations for directors and executives 3m 52s
Special considerations for project managers 4m 13s
4. Managing Productivity and Results 23m 28s
Managing when you can't see each other 3m 51s
Holding remote meetings 3m 50s
Driving team performance 4m 11s
Developing a solid team-support structure 3m 34s
Using rewards and recognition 3m 58s
Evaluating performance on the go 4m 4s
5. Enhancing Success over Time 13m 20s
Addressing the top five remote management challenges 4m 8s
Feeding your learning 4m 6s
Evaluating your remote arrangements 3m 58s
Next steps 1m 8s
www.lynda.com/Business-Business-Skills-tutorials/Managing-Virtual-Teams/156090-2.html
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